Frequently asked questions
Q: What do I get for my money?
-
A fully qualified team of lawyers on call 24/7.
-
A professionally written employment manual covering the A to Z of the most up to date legislation, updated as changes occur. This is also available online.
-
A helpline that you may use as often as necessary. We will also provide our mobile numbers in order you can always be in contact with a member of our team.
-
You meet your team of lawyers and build real relationships. No call centre!
-
Where appropriate training will be available for your management team.
Q: What’s covered if I go to tribunal?
-
Your package is a fully insured product covering employment legislation costs from start to finish.
-
Your legal team take you through your case every step of the way.
-
Should you go to tribunal the same lawyer you have been dealing with throughout your case will attend with you and represent you in court.
-
All costs are covered.
-
If the worst should happen and you lose your case, the award against you will also be covered 100%.
Q: Some company’s provide a similar service but have long tie-in periods and that is what has been putting me off using this facility in the past.
-
We provide a simple to use 12 month packages with no tie in at all.
Q: What if I have no policies and procedures in place at all will that cost extra?
-
No — when you ask us to visit you we will ask you to show us what you do have in place. We will assess your situation and as soon as you become a client we will provide all the documentation required to ensure you are compliant and not at risk.
Q: What if I have more than one problem with staff at any one time does that cost more?
-
No — once you are a client all eventualities are covered for as long as you choose to remain a client. That is the beauty and simplicity of using Forward Employment Services, we will take away all your worries as an employer leaving you free to run your business.